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Effective Date:

20/12/2024

These Terms and Conditions govern your use of Conformix and associated services accessible at conformics.com By accessing or using Conformix, you agree to be bound by these Terms and Conditions.


Definitions

  • Client / You / Your: The individual or entity using Conformix and any related tools and services provided.
  • We / Our / Us: Conformix, including any affiliates.
  • Service: Conformix and any related tools and services provided.
    For clarity, "Services" includes all software solutions offered by Confomrix GmbH, including but not limited to Intrims, Chemsortia, Regulatory Intelligence and Alerts. These services are designed to provide users with comprehensive data management, regulatory compliance, and communication solutions.
  • Legal: Legal and Legal Authorities under the governing authorities and applicable jurisdiction

Service Access

You are granted a limited, non-transferable right to access and use Conformix only for lawful purposes in strict accordance with these Terms.

Data Collection and Privacy

We handle your data according to our Privacy Policy, which outlines our data collection, use, and sharing practices. By using the platform, you consent to our handling of your personal data in line with applicable laws, including GDPR where relevant.

Data Processing and User Responsibilities

As outlined in our Privacy Policy, we process your personal data to improve our services and ensure compliance with applicable regulations. You agree to provide accurate data and comply with relevant data protection laws.

Changes to Services

We reserve the right to modify, update, or discontinue services at any time with reasonable notice where possible. Any significant changes to these Terms will be communicated to users, and continued use of the platform constitutes acceptance of those changes.

Limitation of Liability

To the fullest extent permitted by law, Conformix will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform, interruptions, or changes to services.

Data Security

While we implement industry-standard measures to safeguard your data, no system is completely secure. By using the platform, you acknowledge the inherent risks in transmitting data online and agree that we are not liable for unauthorized access or breaches.

User Responsibilities

You are responsible for :

  • Ensuring all information you provide is accurate and lawful.
  • Maintaining the confidentiality of your access credentials.
  • Complying with applicable laws, including data protection regulations.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Switzerland. Any disputes will be resolved through Geneva, Switzerland courts unless otherwise agreed.

Cancellation Policy

Introduction

This Cancellation Policy outlines the conditions under which service cancellations are permitted and the corresponding obligations of both Conformix and its Clients. It applies to all users of the Conformix and associated services.

Cancellation of Subscription Services

Clients may cancel their subscription services by providing written notice at least 30 days before the end of the current subscription period.

For annual subscriptions, Clients are obligated to pay the full 12-month subscription fee regardless of early termination.

All subscription fees are non-refundable. In the event of cancellation, the Client will continue to have access to services until the end of the current billing cycle.

Subscriptions automatically renew at the end of the subscription period unless cancelled by the Client at least 30 days before renewal. Conformix will notify the Client of any upcoming renewal.

If Clients opt to add a feature or pay for additional coverage of a user, chemical or region, and subsequently decide to terminate this additional plan, the cancellation period for this specific plan will be 3 months.

Cancellation of One-Time Services

Clients engaging third-party service providers via Conformix are bound by the cancellation policies of the respective service providers. Conformix is not responsible for any disputes or refunds related to third-party service cancellations.

Conformix reserves the right to cancel any service engagement if it deems the Client to be in violation of the platform’s Terms and Conditions. In such cases, no refunds will be provided.

Force Majeure

Neither party shall be held liable for delays or cancellations due to circumstances beyond their reasonable control such as natural disasters, government actions, policy changes, or technical failures. In such cases, Conformix will work with Clients to reschedule services or provide alternative solutions where possible.

Changes to the Cancellation Policy

Conformix absolutely reserves the right to amend this Cancellation Policy at any time. Clients will be notified of any significant changes through the platform. Continued use of the platform following the update will automatically constitute acceptance of the revised policy

Contact Information

For questions or requests regarding this Cancellation Policy, please contact us at:

Modifications to Terms

We reserve the right to modify these Terms at any time. Continued use of the platform following modifications will indicate acceptance of the updated Terms.